Pearson Refunds

Here is what I got from Pearson regarding refunding. I think you’ll need to refund your original purchase and then rebuy the non-textbook version.

Pearson Online Subscription Purchases

To request a refund for an online subscription you purchased directly from a Pearson Education website (other than Revel):

If you were billed in US dollars (USD) use the following steps:

Click contact us
Under Product name, select your product from the menu
Under Issue category, select Refunds
Follow the on-screen instructions
If you were billed in Canadian dollars (CAD) email cdn.smsordr@pearsoned.com
If you were billed in UK pounds sterling (GBP) email heenquiriesuk@pearson.com
If you were billed in Australian dollars (AUD) email customer.service@pearson.com.au

In your email to Customer Service be sure to include the following information:

First name
Last name
Order ID or Account ID
Reason for refund request
Note: Refund requests must be made within 15 days of purchase.

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